| 000 -LEADER |
|---|
| fixed length control field |
01277nam a22002417a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220509191402.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
220509s1996 mx a|||fr|||| 001 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
968880763X |
| 040 ## - FUENTE DE CATALOGACION |
|---|
| Transcribing agency |
BEMCH |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF 5415.3 |
| Item number |
W62 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
14979 |
| Personal name |
Whiteley, Richard |
| 245 13 - TITLE STATEMENT |
|---|
| Title |
La integración cliente-empresa: |
| Remainder of title |
las 5 mejores estrategias para lograr el éxito en los negocios a través de sus clientes / |
| Statement of responsibility, etc. |
Richard Whiteley; Diane Hessan; Patricia Ibarra Colado, traductora |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
México D.F.: |
| Name of publisher, distributor, etc. |
Prentice-Hall Latinoamericana, |
| Date of publication, distribution, etc. |
1996. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
320 páginas: |
| Other physical details |
ilustraciones; |
| Dimensions |
23 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Donado por Cadete IV Inf. Villalobos Rodriguez, Hugo |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
El desafio: cómo cnvertir la confusión en crecimiento centrado en el cliente -- De la crisis de identidad al enfoque de rayo laser -- De "escuchar" a "cablear" la voz del cliente -- De "equipitis" a colaboración universal -- De satisfacción del cliente a Entusiasmo duradero del cliente -- De un liderazgo facilitador a un liderazgo de contacto. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
7595 |
| Topical term or geographic name entry element |
Consumidores |
| General subdivision |
Satisfacción |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
5185 |
| Topical term or geographic name entry element |
Planeamiento estratégico |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
14980 |
| Nombre de persona |
Hessan, Diane |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
14981 |
| Nombre de persona |
Ibarra Colado, Patricia |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Libros |
| Edition |
1996 |
| Classification part |
HF |
| Call number prefix |
5415.3 |
| Call number suffix |
W62 |
| Suppress in OPAC |
jpm |
